Most shops lose half their customers every year.

Yes. You can import your existing customer list by uploading a CSV export from any shop software — Mitchell 1, Shop-Ware, Tekmetric, and others all support CSV export. Most shops are fully set up in under 30 minutes. ShopPulse runs alongside your existing software and doesn't replace it.

We handle it instantly and automatically. When a customer replies STOP, ShopPulse marks them as opted out and never sends another text — ever. This is built directly into the system, not something you manage. We maintain a full audit trail of every opt-out for your records. TCPA compliance is non-negotiable for us.

Fully automatic. Once you've set up your reminder rules — which takes about 10 minutes — ShopPulse runs every morning at 9am in your timezone and sends whatever reminders are due that day. You don't log in, you don't click send. It just runs. You'll get a weekly summary email so you know what went out.

No contract. Month-to-month only. You can cancel anytime from your billing settings — no phone call required, no 30-day notice period. If you cancel, you keep access until the end of your current billing period. Your customer data is always exportable as a CSV before you go.

You get full access to every feature for 14 days. No credit card required to start. At the end of the trial, you'll be asked to enter a payment method to continue. If you decide not to, your account pauses and your data is retained for 30 days in case you change your mind.

Not if they're relevant and timed correctly — which is exactly what ShopPulse is designed to do. We only send reminders when service is actually due, not on a fixed calendar. Customers who got their oil changed 3 months ago appreciate a heads-up. We also enforce a minimum gap between messages so no customer gets contacted more than once every 30 days regardless of how many rules you have set up.