Built by someone who watched good shops lose customers for no reason.

Independent auto shops do some of the most reliable, honest work in the service industry. The good ones build real relationships — they know your name, your car, your usual issues. And then, almost universally, they go completely silent the moment you walk out the door.

No reminder when your oil change is due. No follow-up after a big repair. No message when you haven’t been back in eight months. Not because shop owners don’t care — they do — but because they’re running a shop. They’re under cars, not sitting at a computer managing a CRM.

I built ShopPulse to close that gap. The whole product is designed around one constraint: a shop owner shouldn’t have to do anything daily for it to work. Set your reminder rules once, import your customers, and it runs every morning without you. The reminders go out, the review requests follow every visit, the lapsed customers get a win-back message — all of it automatic, all of it TCPA-compliant, none of it requiring a login.

ShopPulse is deliberately simple. It does one thing — keeps your customers coming back — and tries to do it better than anything else on the market. There’s no bloat, no learning curve, no features you’ll never use. Most shops send their first reminder within 30 minutes of signing up.